Privacy Policy

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Submit a rental inquiry or booking request
• Fill out the contact form
• Subscribe to our newsletter
• Request a quote for an RV purchase

This may include your name, email address, phone number, and any message content you send us.

Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies and similar tracking technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (the page that linked you to our Site)
• Device type and operating system

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and process rental or purchase requests
• Send you newsletters and promotional emails (if you subscribed)
• Improve the content, functionality, and user experience of the Site
• Analyze traffic patterns and monitor Site performance
• Comply with legal obligations
• Prevent fraud and maintain security

We will never sell your personal information to third parties. We do not use your data for automated decision-making or profiling.

3. Cookies & Tracking Technologies

We use cookies — small text files stored on your device — to enhance your experience on the Site. Cookies help us remember your preferences, understand how visitors interact with the Site, and deliver relevant content.

Types of Cookies We Use

You can manage your cookie preferences at any time using the cookie banner displayed when you first visit the Site. You may also configure your browser to refuse cookies; however, some features of the Site may not function correctly as a result.

4. Third-Party Services

We use the following third-party services that may collect data on our behalf:

• Google Analytics 4 — website traffic analysis. Google Privacy Policy
• Vimeo — embedded video hosting. Vimeo Privacy Policy
• Google Maps / Places — campground and destination maps. Google Privacy Policy

These providers operate under their own privacy policies. We encourage you to review them directly. We are not responsible for the data practices of third-party services.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Inquiry and contact form data is retained for up to 24 months.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and to request its deletion.

To exercise any of these rights, please contact us using the details in Section 8 below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.